Security and your data

Your records belong to you. Here is where AIMS runs, how it is backed up, who can see what, and how you take everything with you if you ever leave.

How we look after your data

Your data is yours

  • Everything you enter into AIMS belongs to your business.
  • AIMS is a one-time purchase, so you are not renting access to your own records.
  • Each business’s data is kept separate from every other business.

Where AIMS runs

  • We host AIMS on Railway, Cloudflare, AWS or DigitalOcean, whichever you prefer.
  • All traffic between your team and AIMS is encrypted over HTTPS.
  • If you want us to, we maintain it for you after setup.

Backups

  • Your database is backed up every day.
  • When you leave or move servers, you receive a full backup of your data, as set out in your agreement with us.

Who can see what

  • Role-based permissions, from the whole organisation down to a branch, a role, a single form and a single field.
  • Hide sensitive fields, such as cost prices or salaries, from roles that do not need them.
  • People see the branches and records their role allows, and nothing else.

Sign-in security

  • Two-step sign-in with an authenticator app.
  • Accounts lock after repeated failed sign-in attempts.
  • Password rules you set, such as minimum length and expiry.
  • Sign in with Google, if you prefer.

A record of who did what

  • Sign-ins and sessions are logged.
  • An audit log records important changes, so you can see who changed what and when.

How we handle personal information on this website is covered in our privacy policy. Questions about security? Email hello@aerixtech.com.

Questions

Who owns the data in AIMS?

You do. Everything you enter into AIMS belongs to your business, and you receive a full backup when you leave or move servers.

Where is AIMS hosted?

On Railway, Cloudflare, AWS or DigitalOcean, as you prefer. Tell us your preference when we prepare your quote.

How often is my data backed up?

The database is backed up every day.

Can I stop staff from seeing cost prices or salaries?

Yes. Permissions go down to individual fields, so a role can use a form without seeing the fields it should not.

What happens to my data if I stop working with you?

You receive a full backup of your data, as set out in your agreement with us.

Ask us anything about your data

Book a call and we will go through hosting, access and backups for your business.

Book a demo