AIMS IQ · AMC profitability
Know the real margin on every maintenance contract
AIMS IQ counts the visits, repairs, parts and technician pay behind each AMC contract, and shows what it really earns.
| Contract | Visits | Parts | Technician | Margin |
|---|---|---|---|---|
| AMC-0112 | 4 | 3,200 | 4,800 | 56% |
| AMC-0127 | 6 | 9,100 | 7,900 | -13% |
| AMC-0131 | 3 | 1,500 | 3,600 | 57% |
Technician cost comes from what each technician was paid that month in AIMS payroll
What gets in the way
- Some contracts lose money and nobody knows which.
- Renewals are priced on last year's number, not on cost.
- Technician time is never counted against the contract it was spent on.
What changes with AIMS
Margin per contract
Contract value against parts and technician cost, with cost per visit.
About amc profitabilityTechnician cost from real pay
Each visit carries its share of what that technician was actually paid that month, from AIMS payroll.
About hrms and incentivesBetter renewal prices
Price the renewal from what the contract really cost to serve.
About service and amc
Guides on this topic
- How to price an AMC renewal from real cost
Price annual maintenance contract renewals from what each contract really cost you to serve, including visits, spares and technician time.
- Why AMC renewals slip, and how to see them coming
The reasons maintenance contract renewals are missed, and a simple routine to see every renewal months ahead and offer it on time.
- Scheduling preventive maintenance visits
How equipment dealers and service providers can schedule preventive visits from each contract and warranty, and stop visits being missed.
Questions you may have
Where does the technician cost come from?
From AIMS payroll. A technician's pay for the month is divided across the visits they did that month, so each visit carries a fair share. If payroll has not run, AIMS uses salary components and marks the figure as an estimate.
Can we see costing for service outside AMC?
Yes. Service work for non-AMC customers is costed per customer in the same way.
See AIMS on your own business
Book a demo and we will walk through your own contracts, orders and teams.
Book a demo