Customer records and activity

One record for every account, with its contacts, notes and visits.

What you get

Everything about an account is in one place: who the contacts are, what was said, which rep visited and when, and what the account has ordered. A new rep can pick up an account without asking around.

How it works

  • Leads and customers with contacts, addresses, notes, emails and files.
  • Rep visits and activities logged against the account.
  • Orders, quotes and invoices sit on the same record, so activity and revenue are read together.

Customer records and activity in AIMS

Every lead and deal, followed upThe pipeline with value and quotes converted, and each lead with its next activity on the phone.

Real AIMS screens; names and figures are example data. Click a screen to see it larger.

Guides on this topic

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